Members Directory

Free Business (or charity) IT and Cyber Security Review

Book today!

At FreshStance we’d like to get to know our fellow members better, and give them a chance to understand us too.

As part of our support service we carry out a detailed annual review of our customers systems. This is gives us a chance to check everything is configured as we believe it to be, identify any issues that need to be addressed and to spot opportunities for improvement.

For Chamber members we would like to offer this service free of charge, with follow up meetings to explore options to develop your IT road map and review cyber security.

If you already have an IT provider or an inhouse IT person it is always prudent to have your systems looked at with a fresh pair of eyes and gain reassurance that everything is as it should be.

If you don’t have either then getting professional expert advice can be the difference between you having IT and communications that ‘sort of do what they need to’ and your business having secure and productive IT that helps your business or charity succeed (and avoids the risk of everything falling apart).

Giving business owners and directors peace of mind is possibly one of the most valuable services we provide!

What’s included?

• Initial call or meeting to understand the business and your current plans.
• Full IT review, including but not limited to…
  • Servers, PC’s and laptops
  • Cloud
  • Infrastructure
  • Security
  • IT monitoring and management
  • Telecoms and connectivity
  • Cyber Security

All compiled into one report giving a summary, simple RAG overview and a lot more detailed insight. This can either be simply sent by email, presented over a video call or discussed and explained in person.

What might we find?
A few examples….

• One slow easily replaced network component causing a whole network to run slowly.
• A business paying for more Microsoft licenses than they need. We also see people using more expensive licenses than they need.
• Devices going out of support which could cause a compliance issues
• A medical clinic overpaying by around 200% for an outdated internet connection
• Improperly installed antivirus leaving a business vulnerable

Please get in touch by phone (0203 8181717 / 01707 682093), or email hello@freshstance.co.uk


About FreshStance IT
Since 2015 Steve and the team at FreshStance have provided businesses with IT support and project services enabling them to focus on their own businesses and customers. Based in Hatfield but with staff across Hertfordshire and London they support customers who are locally in Herts, Greater and Central London as well as nationally, across Europe and internationally.

With staff qualified by Microsoft, Cisco, Dell, Epson, ITIL, Prince 2 and more, FreshStance bring a fresh approach to IT Managed Services. We advocate cloud solutions to empower businesses and accelerate growth.

We understand the cloud in all its different flavours and can show your business how to benefit from the cloud and take advantage of technology that makes your business more flexible, collaborative and successful. We also have extensive experience with traditional IT solutions and recognise where the most appropriate solution is traditional IT or hybrid.  On top of IT we provide customers with internet connectivity ranging from low cost fibre to leased line to geographically resilient RAO2, and telecoms systems ranging from simple VoIP to AI enablement and Teams calling.

We provide business changing consultancy ensuring your IT supports your business strategy and accelerates growth. We look at processes with a fresh pair of eyes, account for legacy but are not tied to it and see options others haven’t.

Project Management
At FreshStance we pride ourselves in tightly managing timescales and budgets with any project we are involved in. Project Management sits at the very heart of all that we do and we follow the principles and framework of Prince2.

To ensure that we constantly communicate and interact with our clients throughout the lifecycle of the project, we use a cloud based project management tool that allows us to share live project progress with all key stakeholders. This allows everyone involved update and assign tasks, start conversations and create a single point of reference for all project items in real-time.

 

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Discounted IT (and Cyber Security) Support for all sizes of Business and Charity

Book today!

20% off our monthly support packages for Hertfordshire Chamber of Commerce members.

Prices start at £30 per user/workstation per month for businesses, and from £25 per user/workstation per month for charities. For larger customers economies of scale can reduce costs further.

All prices exclude vat. Subject to standard terms and conditions. E&OE

Managed Service IT Support
Please see below for some details of our service, but we’re happy to answer any questions you may have. Phone and email details are below.

During onboarding we carry out a health check on existing pc’s (‘cleaning’ them up in the process) and summarising any relevant recommendations and roadmap suggestions.

Included as standard:

• Unlimited telephone and remote support (8.00 – 5.30 Monday to Friday).
• Support will cover users in your office, working from home or remotely.
• As much as we expect your call when something isn’t working, we’re also pleased to offer our assistance whenever we can to help you get more out of your IT.
• All support work is logged and reports can be provided.
• Major incidents managed and problems investigated as needed.
• Proactive monitoring
  • Early alert to arising issues allowing them to be addressed before they impact users.
  • Centralised Windows Update management.
• Regular checks
  • Backups checked daily.
  • Antivirus checked weekly making sure PC’s have protection and definition updates are being installed .
  • Windows updates checked weekly to ensure security fixes are installed correctly.
• Support onboarding including full IT review.

We aim to be as inclusive as possible with our support agreements. For example, we don’t charge for system reloads when we deem it the best way forward. You can rely on the agreed monthly payment covering your requirements and you don’t have to worry about unexpected cost.

(Project work is outside the scope of support and always quoted for separately)

Out-of-hours support
Outside normal hours we often provide support on a good will basis initially but are happy to discuss formal out-of-hours and 24x7 solutions if required.

Please get in touch by phone (0203 8181717 / 01707 682093), or email hello@freshstance.co.uk

About FreshStance IT
Since 2015 Steve and the team at FreshStance have provided businesses with IT support and project services enabling them to focus on their own businesses and customers. Based in Hatfield but with staff across Hertfordshire and London they support customers who are locally in Herts, Greater and Central London as well as nationally, across Europa and international.

With staff qualified by Microsoft, Cisco, Dell, Epson, ITIL, Prince 2 and more, FreshStance bring a fresh approach to IT Managed Services. We advocate cloud solutions to empower businesses and accelerate growth.

We understand the cloud in all its different flavours and can show your business how to benefit from the cloud and take advantage of technology that makes your business more flexible, collaborative and successful. We also have extensive experience with traditional IT solutions and recognise where the most appropriate solution is traditional IT or hybrid.  On top of IT we provide customers with internet connectivity ranging from low cost fibre to leased line to geographically resilient ROA2, and telecoms systems ranging from simple VoIP to AI enablement and Teams calling.

We provide business changing consultancy ensuring your IT supports your business strategy and accelerates growth. We look at processes with a fresh pair of eyes, account for legacy but are not tied to it and see options others haven’t.

Project Management
At FreshStance we pride ourselves in tightly managing timescales and budgets with any project we are involved in. Project Management sits at the very heart of all that we do and we follow the principles and framework of Prince2.

To ensure that we constantly communicate and interact with our clients throughout the lifecycle of the project, we use a cloud based project management tool that allows us to share live project progress with all key stakeholders. This allows everyone involved update and assign tasks, start conversations and create a single point of reference for all project items in real-time.

 

BOOK NOW