Advice & Guidance

Need a Certificate of Origin but do not know what it is? What is the difference between EXW and FOB? How do I obtain a Certificate of Free Sale?

Businesses that trade internationally often come across questions such as the above on a regular basis but where do you go if you need to find the answer?

We have access to a range of reliable and accurate sources of information that we can share with you to answer these questions.

If required, we have connections with experts within their field who are happy to assist.

Trading overseas can be challenging, especially if you are inexperienced, but with our advice and guidance, we can make sure that you find the right answer.

Country Information Guide

The rules and customs requirements for each country differs so it is vitally important that you understand the these before your export your goods. It is always recommended that you speak with your clients about their own documentation requirements before shipping and within a reasonable timeframe to make sure the moving of your goods easier.

We have created a selection of Country Information guides, based on the top 12 export destinations for Surrey businesses. These guides will inform you of the documentation requirements for each country as well as other useful information. If your country is not listed below, please contact us on 01483 735540 or e-mail


Documentation Advice

Incomplete or incorrect trade documentation can result in additional costs, delays at the port of entry, impoundment of the shipment and financial penalties. It is important that you fully understand your obligations and the required documentation before you ship any goods to any country.

Our documentation guides have been produced to help you to understand some of these requirements and to help answer some of the more common questions.

Click on the links below

Other Sources of Support

There is a wealth of support available to businesses that are trading internationally. Below are some of the national bodies that can provide useful information.

Surrey Chambers of Commerce is fortunate to have some great businesses within our membership that are a fantastic source of advice and guidance for those trading overseas.



Trademarks, Patents


Accountancy, Tax, VAT




Foreign Exchange



Disclaimer – The services provided by the above businesses are completely independent from Surrey Chambers of Commerce. It is recommended that you research any products offered by any business listed above before you procure any of their services.