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Latest Coronavirus Information


COVID-19 Response – Spring 2021

The government has published the ‘COVID-19 Response – Spring 2021’, setting out the roadmap out of the current lockdown for England.

Shops, hairdressers, gyms and outdoor hospitality will reopen on 12 April in England if strict conditions are met, under plans being set out by the PM.

As part of the plan for easing lockdown in England:

The second step started April 12th  seeing major parts of the economy permitted to reopen:

  • Non-essential retail opens, hairdressers and other beauty and public buildings like libraries and museums
  • Outdoor settings like alcohol takeaways, beer gardens and other outdoor hospitality (no curfew or requirement to eat a substantial meal alongside alcohol), zoos and theme parks
  • Indoor leisure like swimming pools and gyms
  • Self-contained holiday accommodation, such as self-catering lets and camp sites

But wider social contact rules will continue to apply in all settings – meaning no indoor mixing between different households will be allowed. Funerals continue with up to 30 people, and weddings with up to 15 guests.

The third step will come from 17th May – if the data allows – and will see the “rule of six” abolished for outdoor gatherings, replaced with a limit of 30 people:

  • Two households can mix indoors – with the rule of six applied in hospitality settings like pubs and restaurants
  • Cinemas, hotels, performances and sporting events reopen – though social distancing remains
  • Up to 10,000 spectators can attend the very largest outdoor seated venues like football stadiums

Up to 30 people will be able to attend weddings, receptions, funerals and wakes.

The fourth step from 21st June will potentially see all legal limits on social contact removed, with the final closed sectors of the economy reopened – such as nightclubs.

The government hopes that – from this date – restrictions on weddings and funerals will also be abolished.

The four conditions that must be met at each phase of lockdown easing are:

  1. The coronavirus vaccine programme continues to go to plan
  2. Evidence shows vaccines are sufficiently reducing the number of people dying with the virus or needing hospital treatment
  3. Infection rates do not risk a surge in hospital admissions
  4. New variants of the virus do not fundamentally change the risk of lifting restrictions

Read the PMs full statement to House of Commons here: PM statement to the House of Commons on roadmap for easing lockdown restrictions in England: 22 February 2021 – GOV.UK (

Read the full COVID-19 Response – Spring 2021 document here: COVID-19 Response – Spring 2021 – GOV.UK (


Business Grants

It is a confusing landscape out there for businesses at the moment with regards to Grants which are available through Local Authorities, various tiered restrictions has meant that Councils are having to process Local Restrictions Support Grants based on multiple factors.

Full details of the grants can be found here

Key points:

  • Local restriction Support Grants (Closed) – please note this is the title of the grant, the grant is not closed to applications – is available to businesses who pay business rates and have been mandated to close as per the governments announcement on the 4th January and previous Tiered level restrictions. Payments can be made to businesses mandated to close however have chosen to operate a click and collect or take away service. Most require an application to receive the first payment.
  • Local Restrictions Support Grant (Open) – Again the title of the grant – is a discretionary grant however due to Lockdown, is currently closed to applications
  • Wet Pub Grants are being paid to pubs who do not serve food and therefore cannot benefit through operating as a take away during lock down
  • Additional Restrictions Grants – These are fully discretionary and each local authority has the authority to determine its own criteria, please refer directly to your local authority where you pay your business rates, or where you pay council tax if you work from a residential property. Please visit your local authority’s website in the first instance.


Latest Support from Borough and District Councils


Other Government Support and Information

For health information and advice, go to the NHS’s coronavirus pages by clicking the image below. 

Health & Wellbeing

With the lockdown being extended, financial pressure, job losses and isolation, Surrey County Council Public Health Team Have a range of support to help those struggling with their mental health, including their Surrey Release the Pressure Campaign:  There is also a Stay Alive app that you can download.

Other areas of support include:

COVID-19 :  Healthy Surrey has a section on COVID-19 and looking after your mental wellbeing. The link is:

Mental Health Crisis:

Bereavement and grief: If people have sadly been bereaved there is support available from CRUSE:

If you are struggling with your mental health, please seek help and talk to a professional.

Together we will get through this!


Surrey Chambers of Commerce exists to connect, support, promote and represent their members within the Surrey business community and have been doing so for 25 years.

During this unprecedented crisis, the services and support that we provide to our members have not changed from the standard level expected from our Chamber members.

We will keep you up to date on business support available for you, we will shout as loud as necessary to government about your challenges and we will continue to promote you to each other.

As with every business, we are making the necessary adjustments to make sure that we can continue to provide support in a safe and secure environment for our team and our members.

Our top priorities to the Surrey business community are:

  1. To collate all information and guidance from government and other sources and disseminate this to the wider Surrey business community, providing impartial and useful guidance that businesses can trust.
  2. To listen to business concerns and feedback and where necessary, raise the concern/feedback with the UK government through the British Chambers of Commerce.
  3. Push the UK government to provide the required support for businesses no matter their size or sector in a timely manner.
  4. Provide support to our local authorities in promoting their services and support for businesses based within their area and working with them to make sure their messages are reached by the business community.
  5. Provide our 4 values to our members in promoting, connecting, supporting, and representing them through these difficult times.
  6. Continue to provide support and services to businesses trading internationally.
  7. To support businesses once the lockdown restrictions have been relaxed to reactivate the Surrey economy.


Thank you to all those who contributed to our 3rd ‘Impact of COVID-19 on businesses in Surrey’ Survey – you can find the results of the survey here: Analysis of 3rd Survey


Representing the Surrey Business Community  Section 1

As an accredited Chamber to the British Chambers of Commerce (BCC), we can feed business views, needs and challenges directly to the heart of governments, both in the UK and overseas. 

The BCC is in regular communication with the UK government during the COVID-19 pandemic raising issues that businesses are struggling with as a result of the COVID-19 pandemic or have issues that have not been covered by recent announcements. 

It is important that we feedback your experiences, positive or negative, back to the government when applying for any of the government-supported grants and loans on offer during the Coronavirus outbreak. 

If you require any information or wish to feedback your issues/experiences please email  or 


An Update from Tourism South East

Click here to read their full regulation and Christmas update

Supporting the Surrey Business Community  Section 2

UK Government

As the Coronavirus continues to impact the operations of businesses, the information below will inform you about the steps that businesses can implement to minimise the impact on their business and what support is available from the UK government.

It is recommended that  ALL  businesses use the official Business Support Finder from the UK government which can be found  here.

You can keep up-to-date with the latest support from government  here.

You can get answers to business questions via the government helpline, Monday to Friday, from 9am to 6pm – 0300 456 3565.


British Chambers of Commerce

The British Chambers of Commerce has useful information and guidance on their website.


Support from Business Representative Organisations and Trade Associations

Surrey is covered by two Local Enterprise Partnerships (LEPs) and both have further advice, information, and grants on their website.

Enterprise M3  Growth Hub (covers West Surrey/Hampshire)

Coast2Capital  Growth Hub (covers East Surrey/Sussex)


Other Business Representative Organisations and Trade Associations 

You can find additional support based on your industry/sector  here. 

Overview of Government support available to businesses  Section 3


Your responsibilities as an employer


Managing your business during coronavirus


Business closures


Promoting the Surrey Business Community

Are you able to provide a special service or support to the Surrey business community during the crisis?  If so, then please do let us know. To find the latest offers and services from Surrey Chamber members, please click  here.

If you are able to provide a special service or support to businesses during the crisis, please contact

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