Coronavirus Hub


Representing the Surrey Business Community

Supporting the Surrey Business Community 

Business Support Finder from the UK government

Enterprise M3 Coronavirus Hub 

Coast2Capital Coronavirus Hub 

Overview of Government support available to businesses 

Promoting the Surrey Business Community 

Surrey Chambers of Commerce exists to connect, support, promote and represent their members within the Surrey business community and have been doing so for 25 years. 

During this unprecedented crisis, the services and support that we provide to our members will not change from our standard level expected from Chamber membership, but  at a time of crisis, it is important that we look to support the wider Surrey business community. Therefore, we are extending our support and some of our services to any business that needs it, even if you are not a member. 

We will keep you up to date on business support available for you, we will shout as loud as necessary to government about your challenges and we will continue to promote you to each other. 

Our top priorities to the Surrey business community are: 

  1. To collate all information and guidance from government and other sources and disseminate this to the wider Surrey business community, providing impartial and useful guidance that businesses can trust. 
  2. To listen to business concerns and feedback and where necessary, raise the concern/feedback with the UK government through the British Chambers of Commerce. 
  3. Push the UK government to provide the required support for businesses no matter their size or sector in a timely manner. 
  4. Provide support to our local authorities in promoting their services and support for businesses based within their area and working with them to make sure their messages are reached by the business community. 
  5. Provide our 4 values to our members in promoting, connecting, supporting, and representing them through these difficult times. 
  6. Continue to provide support and services to businesses trading internationally. 
  7. To support businesses once the lockdown restrictions have been relaxed to reactivate the Surrey economy.  

But more importantly, we would love to hear from you and hopefully, you will see how rewarding Chamber membership can be for your business once the worse is over! 

Our Official Statement which details how we are helping business throughout this pandemic can be found  here. 

For health information and advice, go to the NHS’s coronavirus pages by clicking the image below. 

With the lockdown being extended, financial pressure, job losses and isolation, Surrey County Council Public Health Team Have a range of support to help those struggling with their mental health, including their Surrey Release the Pressure Campaign:  There is also a Stay Alive app that you can download.

Other areas of support include:

COVID-19 :  Healthy Surrey has a section on COVID-19 and looking after your mental wellbeing. The link is:

Mental Health Crisis:

Bereavement and grief: If people have sadly been bereaved there is support available from CRUSE:

If you are struggling with your mental health, please seek help and talk to a professional.

Together we will get through this!

Representing the Surrey Business Community  Section 1

As an accredited Chamber to the British Chambers of Commerce (BCC), we can feed business views, needs and challenges directly to the heart of governments, both in the UK and overseas. 

The BCC is in regular communication with the UK government during the COVID-19 pandemic raising issues that businesses are struggling with as a result of the COVID-19 pandemic or have issues that have not been covered by recent announcements. 

It is important that we feedback your experiences, positive or negative, back to the government when applying for any of the government-supported grants and loans on offer during the Coronavirus outbreak. 

If you require any information or wish to feedback your issues/experiences please email  or 

Supporting the Surrey Business Community  Section 2

UK Government 

As the Coronavirus continues to impact the operations of businesses, the information below will inform you about the steps that businesses can implement to minimise the impact on their business and what support is available from the UK government.

It is recommended that  ALL  businesses use the official Business Support Finder from the UK government which can be found  here.

For further information on the government’s support and advice, please click here.

You can keep up-to-date with the latest support from government  here.

You can get answers to business questions in governments  FAQs  or over the government helpline, Monday to Friday, from 9am to 6pm –  0300 456 3565.


British Chambers of Commerce 

The British Chambers of Commerce has useful information and guidance on their website.

The latest FAQ on the Job Retention Scheme put together by Chamber partner, Quest, can be found here

They will also be holding webinars that may be useful for your business – you can find upcoming webinars and watch past webinars here.

Support from Business Representative Organisations and Trade Associations 

Surrey is covered by two Local Enterprise Partnerships (LEPs) and both have further advice, information, and grants on their website. 

Enterprise M3  Growth Hub (covers West Surrey/Hampshire) 

Coast2Capital  Growth Hub (covers East Surrey/Sussex) 

Other Business Representative Organisations and Trade Associations 

You can find additional support based on your industry/sector  here. 

Overview of Government support available to businesses  Section 3

Please visit your local District or Borough council website below for information on the support being provided to business within your local area.


Business Rates & Cash Grant for Retail, Hospitality and Leisure and Small Business Grant

The UK government is temporarily increasing the Business Rates discount to all businesses in the retail, hospitality, and leisure sectors in England to 100% for 2020-21, irrespective of rateable value. The latest government guidance can be found  here.

£25,000 cash grant – for businesses in the retail, hospitality, and leisure sectors, with a rateable value over £15,000 and below £51,000.

£10,000 cash grant to small businesses- there will be a £10,000 cash grant to small firms in England eligible for Small Business Rate Relief. This will be delivered by Local Authorities.

Please see the guidance for businesses setting out details of the  Small Business Grants Fund (SBGF) and Retail, Hospitality and Leisure Grant Fund (RHLGF).

Local authorities will be contacting eligible businesses and may have to reissue your bill. They will do this as soon as possible.

Please visit your local District or Borough council website below for information on eligibility and what additional action you may need to take.

Government support & Information

Funding and support

Self-employed people and sole traders

Your responsibilities as an employer

Managing your business during coronavirus


Business closures


 How you can help


Promoting the Surrey Business Community  Section 4

Are you able to provide a special service or support to the Surrey business community during the crisis?  If so, then please do let us know. To find the latest offers and services from Surrey Chamber members, please click  here.

If you are able to provide a special service or support to businesses during the crisis, please contact  

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