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Headway SurreyVolunteer Coordinator (Part-time)

11th April 2019

JOB TITLE: Volunteer Coordinator (Part-time)
JOB PURPOSE: To enable Headway Surrey to maintain and look after a range of
volunteers and recruit new volunteers.
There are currently approximately 20-30 volunteers. Volunteer
roles including centre helpers, event coordinator, event helpers,
fundraiser helpers, board games players, quiz master, befrienders,
cleaner, gardener, office admin, marketing support, PR, social
media, website maintenance and trusteeship.
Includes maintaining a spreadsheet of carers and families, so that
they can be invited to the monthly support lunches, with a view to
encourage volunteering and support.
HOURS OF WORK: 10-15 hours a week, flexible between the hours of 8am and 6pm.
Limited hours working from home to liaise with volunteers in the
SALARY: £18,200 pa (equates to £10 per hour)
HOLIDAY: Pro rata 25 days, plus pro rata bank holidays
BASED: New Headway House, 21 North Road, Stoughton, Guildford, Surrey
GU2 9PU (or as directed by CEO).
RESPONSIBLE TO: Services Coordinator
RESPONSIBILITIES: To be the main point of contact for volunteers and liaison with staff.
To advertise volunteer vacancies.
To liaise and update local volunteer bureau on vacancies.
To liaise with social media volunteer to advertise vacancies.
To post vacancies on
To attend occasional local volunteer related recruitment events.
To meet and interview volunteers either solely and/or with another
member of staff, or delegate to another staff member depending on
the role.
Volunteer Coordinator Job Description 2019 CV and covering letter to 01483 455225
To carry out DBS checks and renew. Keep accurate DBS records.
To seek references for volunteers.
To maintain accurate volunteer records and follow GDPR regs.
To welcome and introduce new volunteers to the centre on their first
day or to arrange for another member of staff to do so.
To ensure volunteers have the skills and instruction for the role they
are doing or delegate to another staff member. To adjust roles or
arrange extra training as necessary, eg. brain injury awareness
from Services Coordinator.
Carry out 1:1 volunteer updates, to ensure volunteers are happy
and feeling valued.
Ensure monitoring and recording of volunteer hours, to produce a
monthly total of hours for Trustees.
To work with other members of staff to create new opportunities or
adapt existing ones.
To annually review and update volunteering policies, procedures
and volunteer handbook with CEO.
To attend weekly staff meetings (and/or read minutes).
To create volunteer rotas for all events and to liaise with volunteers
to attend as agreed.
To risk assess events and complete relevant form, in conjunction
with CEO.
Maintain spreadsheet of carers and families, so that they can be
invited to the monthly support lunches, with a view to encourage
them into volunteering
To invite volunteers, carers and family to a Summer Get Together
and client summer outings.
To invite volunteers, carers and family to join the Carers, Family
and Volunteers Christmas Lunch.
To carry out volunteer Exit Interview, to help improve services.
To hold a current full driving license and have access to a car to
attend events if necessary.
OTHER TASKS To bring any problems to the immediate attention of the Services
To carry out any other admin tasks as directed by the Services
Coordinator, associated with the role.
Attendance at Summer Party, Christmas Lunch and client summer
To attend occasional special Headway UK brain injury training
workshops at the centre.